Terms &
Conditions

1Introduction & acceptance

These Terms and Conditions ("Terms") govern your access to and use of the Green Upshot website at [greenupshot.co] (the "Site") and your purchase of any products from us. In these Terms, "Green Upshot", "we", "us" and "our" refer to [Registered Business Name], trading as Green Upshot, and "you" refers to the person browsing the Site or placing an order.

By accessing the Site or placing an order, you confirm that you have read, understood and agreed to these Terms. If you do not agree, please do not use the Site or place an order.

2Definitions

• Order — a request submitted by you to purchase one or more products.
• Products — the goods offered for sale on the Site.
• COD — Cash on Delivery, where you pay at the time of delivery.
• PKR — Pakistani Rupees, the currency in which all prices are shown.

3Eligibility to buy

To place an order you must be at least 18 years of age, which is the age of majority under the Majority Act, 1875, or you must use the Site under the supervision of a parent or legal guardian. By placing an order you confirm that you are legally capable of entering into a binding contract under the Contract Act, 1872.

4Products, pricing & availability

We make every effort to display our products and their descriptions accurately. Colours and finishes may vary slightly from the images shown due to screen settings and photography.

All prices are listed in Pakistani Rupees (PKR) and are shown at checkout together with any applicable delivery charges and taxes. We may change prices, descriptions and product availability at any time without prior notice. All products are subject to availability, and we may limit order quantities or decline an order at our discretion.

If a pricing or description error is discovered after you place an order, we will contact you and give you the choice to confirm the corrected order or cancel it for a full refund.

5Orders & acceptance

When you place an order, you are making an offer to buy. Any order confirmation we send is an acknowledgement that we have received your order — it does not by itself mean we have accepted it. A contract is formed only when we dispatch your product.

We reserve the right to accept or decline any order. We may cancel an order before dispatch for reasons including, but not limited to, a product being out of stock, a pricing error, or a reasonable suspicion of fraudulent or unauthorised activity.

6Payment

We accept prepaid payment (such as bank transfer or online payment) and Cash on Delivery (COD) where available. For COD orders, payment is made in full to the delivery rider at the time of delivery. Electronic payments are processed in accordance with the Payment Systems and Electronic Fund Transfers Act, 2007 and applicable State Bank of Pakistan regulations.

You confirm that any payment details you provide are true, accurate and your own, and that you are authorised to use the chosen payment method.

7Shipping & delivery

Delivery of your order is governed by our Shipping & Delivery Policy, which forms part of these Terms. Delivery timeframes are estimates only and are not guaranteed. Risk in the products passes to you upon delivery to the address you provide.

8Returns & refunds

Returns and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms. To be eligible for a return, items must be unused, unworn, with tags attached and in their original packaging, along with proof of purchase.

Approved refunds are made by bank transfer to your preferred bank account once the returned item has been received and confirmed at our warehouse. Original delivery charges are not refundable.

9Cancellations

You may request to cancel an order before it is dispatched by contacting us as soon as possible; we will do our best to accommodate the request. Once an order has been dispatched, it is handled under our Returns & Refunds Policy. We may cancel an order at any stage as described in Section 5, and where you have already paid, we will refund you in full.

10Intellectual property

All content on the Site — including the Green Upshot name, logo, text, graphics, product images, and page design — is owned by or licensed to us and is protected under the Copyright Ordinance, 1962 and the Trade Marks Ordinance, 2001. You may not copy, reproduce, distribute or use any of this content for commercial purposes without our prior written permission.

11Acceptable use

You agree to use the Site lawfully and not to:

• use the Site for any unlawful, fraudulent or harmful purpose;
• attempt to gain unauthorised access to the Site, its servers or connected systems;
• introduce viruses or malicious code, or interfere with the Site's operation;
• infringe our intellectual property or the rights of any third party.

Misuse of the Site may constitute an offence under the Prevention of Electronic Crimes Act, 2016 (PECA) and other applicable laws.

12Reviews & submissions

If you submit a review, comment or other content, you confirm it is your own, lawful, and not misleading or offensive. You grant us a non-exclusive, royalty-free licence to use, display and reproduce that content in connection with our business. We may remove any submission at our discretion.

13Warranties & consumer rights

We aim to supply products that match their description and are of satisfactory quality. Your statutory rights under the Sale of Goods Act, 1930 and the consumer protection laws applicable in your province or territory — such as the Punjab Consumer Protection Act 2005, the Sindh Consumer Protection Act 2014, the Khyber Pakhtunkhwa Consumer Protection Act 1997, the Balochistan Consumer Protection Act 2003, or the Islamabad Consumer Protection Act 1995 — are not affected by these Terms. Except as required by law, the Site and its content are provided on an "as is" basis.

14Limitation of liability

To the fullest extent permitted by law, Green Upshot shall not be liable for any indirect, incidental or consequential loss arising from your use of the Site or the products. Our total liability in respect of any order shall not exceed the amount paid by you for that order. Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded under the laws of Pakistan.

15Indemnity

You agree to indemnify and hold Green Upshot harmless against any claims, losses or expenses arising from your breach of these Terms or your misuse of the Site.

16Privacy

We handle your personal information in accordance with our Privacy Policy and applicable Pakistani law. By using the Site and placing orders, you consent to our collection and use of your information as described there.

17Force majeure

We are not responsible for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, strikes, transport disruptions, or actions of government authorities.

18Governing law & disputes

These Terms are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any dispute arising out of or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of [City], Pakistan.

19Changes to these terms

We may update these Terms from time to time. The version published on the Site is the one that applies to your use and orders. Your continued use of the Site after any change means you accept the updated Terms, so please check the "Last updated" date above.